Privacy Policy bodabet

bodabet ("we", "our platform") is fully committed to protecting the privacy and security of the personal information of every user who uses our online gambling platform. This Privacy Policy explains comprehensively how we collect, process, use, store and disclose your personal data when you use the bodabet website and related services.

By registering an account or using any bodabet service, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully before providing any personal information to us.

In the context of this Privacy Policy, the following terms carry the meanings as stated:

• Personal Information — any information that can be used to identify a person directly or indirectly, including name, identity card number (MyKad), address, mobile phone number, email address and financial information.
• Processing — any operation or set of operations performed on personal information, whether automatically or manually, including collection, storage, modification, retrieval and deletion.
• User — an individual who accesses or uses the bodabet platform, including visitors without an account and registered members.
• Third Party — any entity other than bodabet or the user, including payment processors, technology providers and service partners.
• Cookie — a small text file stored on your device by the web browser when you visit our website.

bodabet collects personal information through several methods depending on how you interact with our platform. The categories of information we collect are as follows:

Information you provide directly:

• Full name as stated on your MyKad
• Identity card number (MyKad) for identity verification purposes
• Date of birth to confirm that you are 21 years of age or older
• An active and reachable email address
• A mobile phone number registered in Malaysia
• E-wallet account information (Touch 'n Go, ShopeePay) or bank account details for deposit and withdrawal purposes
• Username and password chosen during registration

Information collected automatically:

• IP address and device geographic location data
• Device information including browser type, operating system and mobile phone model
• Server log data including access time and pages visited
• Records of game activity and financial transactions within the platform
• Cookie data and similar tracking technologies

bodabet uses your personal information for the following legitimate purposes:

• Account Management: Creating, verifying and managing your user account including the required identity verification (KYC) process.
• Transaction Processing: Processing deposits, withdrawals and bonus payments securely and efficiently.
• Legal Compliance: Meeting international licensing obligations, including the prevention of money laundering and terrorism financing.
• Platform Security: Detecting and preventing fraudulent activity, hacking and platform misuse.
• Service Communication: Sending important information relating to your account, policy updates and transaction notifications.
• Customer Support: Providing technical assistance and responsive customer service via live chat and email in Bahasa Melayu and English.
• Platform Improvement: Analysing usage patterns to improve the user experience and service performance.
• Marketing (with consent): Sending promotional offers and bonus information when you have given consent to receive them.

bodabet does not sell or rent your personal information to third parties. However, we may share your information in limited and controlled circumstances as follows:

• Licensed Payment Processors: Information required to process your financial transactions through methods such as DuitNow, FPX, Touch 'n Go eWallet, ShopeePay and cryptocurrency (USDT, BTC, ETH) will be shared with the relevant payment service providers.
• Game Software Providers: Minimal technical information may be shared with game developers for technical functionality purposes.
• Statutory Authorities: We will disclose information to legal authorities or regulators when required to do so by law or by a valid court order.
• Audit Partners: Third parties appointed to conduct security and compliance audits may access a portion of the required data, subject to strict confidentiality agreements.

Every third party that receives data from bodabet is required to comply with data protection standards equal to or higher than those set out in this policy.

The bodabet platform uses cookies and similar technologies to improve the user experience and analyse usage patterns. The types of cookies we use are as follows:

• Essential Cookies: Required for the basic functions of the platform such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Allow the platform to remember your preferences such as language settings and game preferences for ease of use.
• Analytical Cookies: Collect anonymous data on how users interact with the platform for continuous improvement purposes.
• Performance Cookies: Help us monitor the speed and performance of the platform to ensure the best experience.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain functions within the bodabet platform.

bodabet implements various technical and organisational security measures to protect your personal information from unauthorised access, loss, modification or unauthorised disclosure:

• 256-bit SSL/TLS encryption for all data transmission between your device and our servers
• Role-based access controls to ensure only authorised personnel can access sensitive data
• Continuous 24/7 security monitoring to detect and counter cyber threats
• Regular penetration testing by independent security experts
• Two-factor authentication (2FA) for user accounts and internal systems
• Regular data backup procedures to prevent information loss

As a bodabet platform user, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You may request correction of any personal information that is inaccurate or incomplete.
• Right to Deletion: In certain circumstances, you may request that we delete your personal information, subject to our legal obligations.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your personal information in a machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Where data processing relies on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact the bodabet customer support team via live chat or email. We will process your request within a reasonable timeframe.

bodabet retains your personal information only for as long as it is needed for the purposes stated in this policy or as required by applicable laws and regulations.

• Active Account Data: Retained for the duration your account remains active and for a reasonable period thereafter for support purposes.
• Financial Transaction Records: Retained in accordance with international licensing requirements and applicable financial compliance standards.
• Support Communication Logs: Retained for a reasonable period for reference and service improvement purposes.
• Marketing Data: Retained until you withdraw consent to receive marketing communications.

When personal information is no longer required, we will securely delete it using methods that ensure the data cannot be recovered.

The bodabet platform is intended exclusively for users aged 21 and above. We do not knowingly collect or store personal information from individuals under the age of 21.

As part of the account registration process, all users are required to confirm that they are 21 years of age or older. We use identity verification methods to ensure compliance with this age requirement.

If we find that personal information has been collected from an individual under the age of 21 without our knowledge, we will take immediate steps to delete that information and close the relevant account.

bodabet reserves the right to modify, update or replace this Privacy Policy from time to time in line with changes to platform practices, legal requirements and industry standards.

If there are material changes to the way we process your personal information, we will notify you via:

• Email notification to the address registered to your account
• A clear notice on the bodabet platform's main page
• An in-platform notification during your next login session

Continued use of the bodabet platform after an updated Privacy Policy takes effect will be considered your acceptance of those changes. We encourage you to review this page periodically to stay informed of how we handle your information.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact the bodabet support team:

• Live Chat: Available 24/7 in Malay and English via the bodabet platform
• Email: [email protected]

Our customer service team is ready to assist with any matters relating to your privacy and data protection. We aim to respond within a reasonable timeframe for every enquiry received.